Narrative 6-4
Emily Morgan is a 30-year veteran at Levi Strauss & Company. She joined the company as a secretary in the advertising department and slowly began rising through the ranks. The more she saw how the company worked,the more dissatisfied she became. In 1982,when talk of reinventing the company spread through headquarters and senior management began looking for volunteers,Morgan became a part of the change initiative. She led the team that designed the Develop Sources process,a system for working with suppliers. In 1995,Morgan became vice president for fulfillment,Asia. Her job was to convince Levi's Asian suppliers to adopt more efficient production and distribution techniques. The Asian suppliers were afraid of change. Once Morgan and her staff showed suppliers how use of the Develop Sources program would benefit them,Morgan's job to transform Levi's Asian operations became easier.
-Refer to Narrative 6-4. Which of the following elements did Morgan find strong in Asia initially?
A)change forces
B)internal strengths
C)frozen change
D)resistance forces

Question

Narrative 6-4
Emily Morgan is a 30-year veteran at Levi Strauss & Company. She joined the company as a secretary in the advertising department and slowly began rising through the ranks. The more she saw how the company worked,the more dissatisfied she became. In 1982,when talk of reinventing the company spread through headquarters and senior management began looking for volunteers,Morgan became a part of the change initiative. She led the team that designed the Develop Sources process,a system for working with suppliers. In 1995,Morgan became vice president for fulfillment,Asia. Her job was to convince Levi's Asian suppliers to adopt more efficient production and distribution techniques. The Asian suppliers were afraid of change. Once Morgan and her staff showed suppliers how use of the Develop Sources program would benefit them,Morgan's job to transform Levi's Asian operations became easier.
-Refer to Narrative 6-4. Which of the following elements did Morgan find strong in Asia initially?
A)change forces  
B)internal strengths  
C)frozen change  
D)resistance forces

Quizplus · Accepted Answer

The passage states that when Emily Morgan became vice president for fulfillment,Asia, the Asian suppliers were afraid of change, indicating that resistance forces were strong initially in Asia.

Narrative 6-4 Emily Morgan Is a 30-Year Veteran at Levi Strauss