When Scotiabank,one of Canada's largest financial service providers,wanted to develop a customer-focused sales and service culture,it avoided information overload by limiting the number of communication vehicles used. Which type of communication did the executive team use to develop the plan?
A)upward
B)dyadic
C)horizontal
D)downward

Question

When Scotiabank,one of Canada's largest financial service providers,wanted to develop a customer-focused sales and service culture,it avoided information overload by limiting the number of communication vehicles used. Which type of communication did the executive team use to develop the plan?
A)upward  
B)dyadic  
C)horizontal  
D)downward

Quizplus · Accepted Answer

The Answer of When Scotiabank,one of Canada's largest financial service providers,wanted to develop a customer-focused sales and service culture,it avoided information overload by limiting the number of communication vehicles used. Which type of communication did the executive team use to develop the plan?
A)upward  
B)dyadic  
C)horizontal  
D)downward

When Scotiabank,one of Canada's Largest Financial Service Providers,wanted to Develop