What is important for the nurse manager to understand about resolving conflict in the workplace?
A)Realize that most new graduates use competition as a form of conflict response.
B)Effective role socialization reduces negative conflict behaviors among nursing staff.
C)Use of collaboration to solve conflict issues is an important strategy to encourage.
D)Thinking like a nurse promotes role socialization and reduces conflict.
E)Nurse managers need to create working environments that facilitate professional practice.
F)High self-esteem fosters entitlement-type behavior that promotes conflict.

Question

What is important for the nurse manager to understand about resolving conflict in the workplace? 
A)Realize that most new graduates use competition as a form of conflict response.
B)Effective role socialization reduces negative conflict behaviors among nursing staff.
C)Use of collaboration to solve conflict issues is an important strategy to encourage.
D)Thinking like a nurse promotes role socialization and reduces conflict.
E)Nurse managers need to create working environments that facilitate professional practice.
F)High self-esteem fosters entitlement-type behavior that promotes conflict.

Quizplus · Accepted Answer

New graduates use compromise and avoidance as primary means of conflict resolution based on current research.High self-esteem is often found in empowering workplace environments where successful positive conflict resolution occurs.Effective role socialization,positive professional practice environments,using collaboration,and thinking like a nurse are noted in effective conflict resolution situations.

What Is Important for the Nurse Manager to Understand About