Charlotte is describing her new HR position to a friend. She says that she handles most of the clerical duties involved in running the HR department, including such tasks as maintaining employee files and submitting governmental reports. Into which HR role would Charlotte's job fall?

Question

Quizplus · Accepted Answer

Charlotte's job involves mostly clerical duties and administrative tasks, indicating that she falls under the administrative role in HR. The other choices such as employee advocate and operational roles involve more strategic and people-oriented responsibilities. The term "secretarial" has also become outdated and is not commonly used in HR roles.

Charlotte Is Describing Her New HR Position to a Friend