As director of HR for a large regional car dealership with 10 locations, Ed must calculate the potential return on investment (ROI) of implementing a new training program to improve car salespeople's effectiveness in convincing new car buyers to finance their cars through the dealership. Which of the following data does Ed NOT need to collect in order to make his calculation?

Question

Quizplus · Accepted Answer

While it is important to consider the cost of developing and implementing the new training program, as well as the costs of running update seminars for a year after the initial training, and the potential additional revenue from new car financing, the cost of alternative productivity enhancing training programs is not relevant to calculating the ROI of this specific training program.

As Director of HR for a Large Regional Car Dealership