Clarke, the CEO of Agon Inc., is studying a proposal for business process re-engineering (BPR) for his firm. Clarke is aware that without extensive communication, planning, and training, the success rates of BPR are limited. Which of the following percentages most accurately reflects that?

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BPR projects have a high failure rate, with success rates often cited around 30 percent, due to the complexities and challenges involved in re-engineering processes, including the need for extensive communication, planning, and training.