The loan review department at a major bank has an exceptionally high turnover of both administrative assistants and analysts. One administrative assistant came to work at 8 a.m., left for lunch, and never returned. Which of the following is the type of analysis that would reveal if improved training would reduce this level of turnover?
A)organizational
B)individual
C)job/task
D)group

Question

Quizplus · Accepted Answer

The high turnover rate of both administrative assistants and analysts in the loan review department suggests that the issue is not limited to individual employees or their specific job tasks. Instead, it is likely an organizational issue that requires a broader analysis to identify potential causes and underlying factors. Evaluating training programs and their effectiveness in reducing turnover would fall under the organizational analysis category.

The Loan Review Department at a Major Bank Has an Exceptionally