The director of training at a software design firm is considering various methods of gathering information on employees' training needs. Three of these methods are listed below. Which of the following options should the director ignore?
A)attitude surveys
B)records of critical incidents
C)grievances
D)skill tests

Question

Quizplus · Accepted Answer

Grievances are typically related to employee dissatisfaction or disputes, and are not an effective method for gathering information on employees' training needs. Attitude surveys, records of critical incidents, and skill tests are more relevant and useful methods for this purpose.

The Director of Training at a Software Design Firm Is