Coretta is frustrated with Allen, one of the new teller trainees. He is having trouble learning some of the teller tasks. Allen seems bright, so Coretta reviews Allen's personality tests and finds he is low on self-efficacy. Which of the following is an appropriate approach for Coretta to take to help Allen?
A)one-on-one training
B)Gestalt learning
C)e-learning
D)massed practice

Question

Quizplus · Accepted Answer

Since Allen's low self-efficacy may be contributing to his difficulty in learning the tasks, providing one-on-one training and support may be the best approach to help boost his confidence and skills. Gestalt learning, e-learning, and massed practice may be helpful for other learning situations but may not address Allen's specific needs related to low self-efficacy.

Coretta Is Frustrated with Allen, One of the New Teller