Martha is a supervisor at Corinth Laboratories. She tells all her subordinates that they can speak with her at any time about any problem they may have. Which of the following statements explains what Martha's invitation says about her approach to complaint procedures?

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Quizplus · Accepted Answer

Martha's statement suggests that she has an open-door policy, which indicates a willingness to listen to and address employee concerns in a proactive and accessible manner. An ombudsperson is a neutral mediator who helps to resolve conflicts, but there is no indication that Martha is performing such a role. Similarly, due process typically involves formal procedures for addressing issues, and there is no indication that Martha is misunderstanding this concept. External whistleblowing involves reporting issues to outside authorities rather than addressing them internally, and there is no indication that Martha is encouraging this option.

Martha Is a Supervisor at Corinth Laboratories