Venus Diner,a fast food restaurant,has installed two additional billing counters to reduce waiting time for customers.This has helped the restaurant improve its customer service and satisfaction.This scenario illustrates that Venus Diner is striving for _____.
A) effectiveness
B) consistency
C) synergy
D) cohesiveness

Question

Venus Diner,a fast food restaurant,has installed two additional billing counters to reduce waiting time for customers.This has helped the restaurant improve its customer service and satisfaction.This scenario illustrates that Venus Diner is striving for _____.
A) ​effectiveness 
B) ​consistency  
C) ​synergy 
D) ​cohesiveness

Quizplus · Accepted Answer

Venus Diner's installation of additional billing counters indicates that the restaurant is striving to improve its effectiveness, or the ability to achieve its goals and objectives efficiently. By reducing waiting time for customers, Venus Diner has improved customer service and satisfaction, which enhances its effectiveness as a fast food restaurant. Consistency, synergy, and cohesiveness are not necessarily relevant in this scenario.

Venus Diner,a Fast Food Restaurant,has Installed Two Additional Billing Counters