Which of the following statements about informal communication in organizations is true?
A) Informal communication channels are also called conduits.
B) Informal communication channels are primarily developed as a way to handle management that is perceived as the enemy.
C) Most of the information in a company moves through informal rather than through formal communication channels.
D) An effective management strategy to control informal communication is to withhold information from employees.

Question

Which of the following statements about informal communication in organizations is true?​ 
A) ​Informal communication channels are also called conduits. 
B) ​Informal communication channels are primarily developed as a way to handle management that is perceived as the enemy. 
C) ​Most of the information in a company moves through informal rather than through formal communication channels. 
D) ​An effective management strategy to control informal communication is to withhold information from employees.

Quizplus · Accepted Answer

Studies show that in most organizations, informal communication channels carry the majority of information among employees. This can include socializing, gossip, and word-of-mouth communication. Formal communication channels, such as official memos or meetings, are important but may not be used as frequently for information sharing. Option A is incorrect because informal communication channels are not referred to as conduits. Option B is incorrect because informal communication channels are not typically developed to handle management perceived as the enemy. Option D is incorrect because withholding information can actually contribute to ineffective informal communication and decrease employee morale.

Which of the Following Statements About Informal Communication in Organizations