Remus is a manager in a company that manufactures light bulbs.He calculates the daily work productivity by determining the amount of tungsten filaments required to produce a light bul B.This is an example of _____.
A) partial productivity
B) internal service quality
C) multifactor productivity
D) service recovery

Question

Remus is a manager in a company that manufactures light bulbs.He calculates the daily work productivity by determining the amount of tungsten filaments required to produce a light bul B.This is an example of _____.
A) ​partial productivity 
B) ​internal service quality 
C) ​multifactor productivity 
D) ​service recovery

Quizplus · Accepted Answer

The calculation of daily work productivity based on the amount of tungsten filaments needed is an example of partial productivity, which is a measure of output only for a specific input, in this case, tungsten filaments. Internal service quality refers to the service level provided by employees within an organization. Multifactor productivity measures output using multiple input factors, while service recovery deals with addressing customer complaints or issues.

Remus Is a Manager in a Company That Manufactures Light