Question 1

_____ is the first discipline to take the modern corporation as the unit of analysis and emphasize the design, implementation, and coordination of various administrative and organizational systems.​
A)​Engineering
B)Sociology​
C)Management​
D)Anthropology​

Accepted Answer

Management is the first discipline to take the modern corporation as the unit of analysis and emphasize the design, implementation, and coordination of various administrative and organizational systems. While engineering, sociology, and anthropology may contribute to the study of management, they do not focus specifically on the modern corporation and its managerial systems.

Question 2

An insurance company is modifying its outsourcing strategies to keep both talent and information within the organization.Which of the following factors is influencing the company's outsourcing strategy?​
A)​Intergroup dynamics
B)Potential for data loss​
C)Increasing popularity of ergonomics​
D)Organizational hierarchy​

Accepted Answer

The potential for data loss is a significant concern for many companies when outsourcing. By modifying their outsourcing strategies to keep both talent and information within the organization, the insurance company is likely taking steps to minimize the risk of data loss or theft.

Question 3

In the context of interdisciplinary influences, _____ is the science of human learned behavior.​
A)​management
B)anthropology​
C)sociology​
D)psychology​

Accepted Answer

Anthropology is the science of human learned behavior, focusing on cultural, social, and physical development.

Question 4

Lindock Corp., an electronics manufacturer, emphasizes human productivity and efficiency through the application of organizational goal-setting programs and differential piece-rate systems.The management at Lindock Corp.is borrowing ideas from the discipline of _____.​
A)​psychology
B)anthropology​
C)sociology​
D)engineering​

Accepted Answer

Lindock Corp. is using principles from engineering, specifically industrial engineering, which focuses on improving efficiency and productivity through systematic analysis and optimization of work processes, including goal-setting and piece-rate systems.

Question 5

Which of the following is an informal element of an organization?​
A)​Goals and objectives
B)Job descriptions​
C)Perceptions​
D)Policies​

Accepted Answer

Perceptions are subjective and personal, and may vary between individuals within an organization. They are not formal or official elements of an organization's structure or operations. Goals and objectives, job descriptions, and policies are all formal elements.

Question 6

_____ research has been used to examine the effects of efficient organizational cultures on organizational performance and the ways pathological personalities may lead to dysfunctional organizational cultures.​
A)​Psychological
B)Sociological​
C)Anthropological​
D)​Managerial

Accepted Answer

The answer of _____ research has been used to examine...

Question 7

Kantone Corp.is a producer of cars and motorcycles.Kantone Corp is part of the _____.​
A)​manufacturing sector
B)public sector​
C)service sector​
D)nonprofit sector​

Accepted Answer

Kantone Corp is a producer of cars and motorcycles which implies that it is part of the manufacturing sector, which involves the production of goods. The public sector is made up of government organizations. The service sector involves the provision of intangible services, whereas the nonprofit sector comprises organizations that reinvest their profits back into the organization instead of distributing dividends to shareholders.

Question 8

The specific setting within which organizational behavior is enacted is called the _____.​
A)​organizational structure
B)external environment​
C)organizational context​
D)formal organization​

Accepted Answer

The specific setting within which organizational behavior is enacted is called the organizational context, which includes the internal cultures, structures, and systems of the organization, as well as the external influences and conditions that impact the organization. The other options (organizational structure, external environment, formal organization) are related concepts, but do not specifically refer to the context in which organizational behavior occurs.

Question 9

In the context of behavior in times of change, people become _____ in the midst of environmental change.​
A)​open and responsive
B)more productive​
C)dependent on others​
D)rigid and reactive​

Accepted Answer

When people experience environmental change, they may feel uncertain and threatened. This can cause them to become more rigid and reactive, as they try to maintain a sense of familiarity and control in the face of uncertainty.

Question 10

Which of the following statements is true of the service sector of the economy?​
A)​It includes the production of basic materials as well as the production of finished products.
B)It includes transportation, financial services, insurance, and retail sales.​
C)It provides essential infrastructure to all other sectors.​
D)It is important to collective well-being because it meets needs that are not addressed by other sectors.​

Accepted Answer

The service sector includes transportation, financial services, insurance, and retail sales, among other businesses that provide services rather than physical goods. The other choices are not accurate descriptions of the service sector.

Question 11

In the context of organizations as open systems, _____ involves the systems of communication, authority and roles, and workflow.​
A)​task
B)technology​
C)structure​
D)machinery​

Accepted Answer

When viewed as open systems, organizations are comprised of interdependent parts that work together to achieve common goals. The structure of the organization, including systems of communication, authority and roles, and workflow, is one of those parts. While tasks and technology are also important components, they do not encompass the entire structure of the organization. Machinery, on the other hand, is a physical component that may or may not be present in the organization but does not relate specifically to the structure of the open system.

Question 12

The Hawthorne studies, conducted during the 1920s and 1930s, first suggested the importance of the _____.​
A)​functional elements
B)formal elements​
C)informal elements​
D)central elements​

Accepted Answer

The Hawthorne studies suggested the importance of informal elements in the workplace, particularly the social relationships and group dynamics among employees.

Question 13

Which of the following is a formal element of an organization?​
A)​Values
B)Group norms​
C)Communication channels​
D)Perceptions and attitudes​

Accepted Answer

Communication channels are a formal element of an organization because they are intentionally designed and established for members to communicate and exchange information within the organization's structure. Values, group norms, perceptions, and attitudes are informal elements of an organization.

Question 14

In the context of interdisciplinary influences, _____ is the applied science of energy and matter.​
A)​psychology
B)engineering​
C)sociology​
D)medicine​

Accepted Answer

Engineering is the applied science of energy and matter, encompassing a range of disciplines including mechanical, electrical, chemical, and civil engineering.

Question 15

Which of the following statements is true of quality improvement?​
A)​It can always be optimized.
B)It enhances the probability of organizational success.​
C)It leads to the stagnation of customer needs and expectations.​
D)It decreases customer responsiveness and resource effectiveness.​

Accepted Answer

Quality improvement helps an organization in enhancing the probability of its success by continuously improving its products or services. Option A is incorrect as there may be limitations or constraints that cannot be optimized. Option C is incorrect as quality improvement focuses on meeting and exceeding customer needs and expectations. Option D is incorrect as quality improvement aims to increase customer responsiveness and improve resource effectiveness.

Question 16

Federal regulators are part of an organization's:​
A)​formal structure.
B)labor market.​
C)external task environment.​
D)transformation technology.​

Accepted Answer

Federal regulators are part of an organization's external task environment as they influence and regulate the organization's operations from outside.

Question 17

_____ is a leading force driving change at work that has increased significantly during the past few decades, especially in industries such as banking, finance, and air transportation.​
A)​Global competition
B)Politics​
C)Employee attrition​
D)Process management​

Accepted Answer

Global competition has increased significantly during the past few decades and has become a leading force driving change at work, especially in industries such as banking, finance, and air transportation. This increased competition has forced companies to innovate and improve their processes to stay competitive in the global market.

Question 18

According to Eric Brown, CEO of Johnson Products Company, Inc., one of the action steps for adapting to change is:​
A)​being apathetic to success.
B)not asking questions.​
C)having a positive attitude.​
D)having a non-responsive attitude.​

Accepted Answer

Brown suggests that having a positive attitude is one of the action steps for adapting to change. Apathy and non-responsiveness are not productive responses, and not asking questions could hinder one's ability to understand and adapt to change.

Question 19

_____ are elements of an informal organization.​
A)​Communication channels
B)Authority structures​
C)Beliefs and assumptions​
D)Policies and procedures​

Accepted Answer

Beliefs and assumptions are elements of an informal organization as they represent the underlying values and norms that influence behavior within the organization, unlike formal structures like authority or policies.

Question 20

Which of the following disciplines has shifted to issues involved in occupational health and well-being?​
A)​Medicine
B)Psychology​
C)Sociology​
D)Engineering​

Accepted Answer

Medicine has shifted to issues involved in occupational health and well-being.

Quiz 1: Organizational Behavior and Opportunity

_____ is the first discipline to take the modern corporation as the unit of analysis and emphasize the design, implementation, and coordination of various administrative and organizational systems.​

An insurance company is modifying its outsourcing strategies to keep both talent and information within the organization.Which of the following factors is influencing the company's outsourcing strategy?​

In the context of interdisciplinary influences, _____ is the science of human learned behavior.​

Lindock Corp., an electronics manufacturer, emphasizes human productivity and efficiency through the application of organizational goal-setting programs and differential piece-rate systems.The management at Lindock Corp.is borrowing ideas from the discipline of _____.​

Which of the following is an informal element of an organization?​

_____ research has been used to examine the effects of efficient organizational cultures on organizational performance and the ways pathological personalities may lead to dysfunctional organizational cultures.​

Kantone Corp.is a producer of cars and motorcycles.Kantone Corp is part of the _____.​

The specific setting within which organizational behavior is enacted is called the _____.​

In the context of behavior in times of change, people become _____ in the midst of environmental change.​

Which of the following statements is true of the service sector of the economy?​

In the context of organizations as open systems, _____ involves the systems of communication, authority and roles, and workflow.​

The Hawthorne studies, conducted during the 1920s and 1930s, first suggested the importance of the _____.​

Which of the following is a formal element of an organization?​

In the context of interdisciplinary influences, _____ is the applied science of energy and matter.​

Which of the following statements is true of quality improvement?​

Federal regulators are part of an organization's:​

_____ is a leading force driving change at work that has increased significantly during the past few decades, especially in industries such as banking, finance, and air transportation.​

According to Eric Brown, CEO of Johnson Products Company, Inc., one of the action steps for adapting to change is:​

_____ are elements of an informal organization.​

Which of the following disciplines has shifted to issues involved in occupational health and well-being?​

_____ is the first discipline to take the modern corporation as the unit of analysis and emphasize the design, implementation, and coordination of various administrative and organizational systems.

An insurance company is modifying its outsourcing strategies to keep both talent and information within the organization.Which of the following factors is influencing the company's outsourcing strategy?

In the context of interdisciplinary influences, _____ is the science of human learned behavior.

Lindock Corp., an electronics manufacturer, emphasizes human productivity and efficiency through the application of organizational goal-setting programs and differential piece-rate systems.The management at Lindock Corp.is borrowing ideas from the discipline of _____.

Which of the following is an informal element of an organization?

_____ research has been used to examine the effects of efficient organizational cultures on organizational performance and the ways pathological personalities may lead to dysfunctional organizational cultures.

Kantone Corp.is a producer of cars and motorcycles.Kantone Corp is part of the _____.

The specific setting within which organizational behavior is enacted is called the _____.

In the context of behavior in times of change, people become _____ in the midst of environmental change.

Which of the following statements is true of the service sector of the economy?

In the context of organizations as open systems, _____ involves the systems of communication, authority and roles, and workflow.

The Hawthorne studies, conducted during the 1920s and 1930s, first suggested the importance of the _____.

Which of the following is a formal element of an organization?

In the context of interdisciplinary influences, _____ is the applied science of energy and matter.

Which of the following statements is true of quality improvement?

Federal regulators are part of an organization's:

_____ is a leading force driving change at work that has increased significantly during the past few decades, especially in industries such as banking, finance, and air transportation.

According to Eric Brown, CEO of Johnson Products Company, Inc., one of the action steps for adapting to change is:

_____ are elements of an informal organization.

Which of the following disciplines has shifted to issues involved in occupational health and well-being?