Behavior that is above and beyond the call of duty is called organizational citizenship behavior.

Name: Behavior that is above and beyond the call of duty is called organizational citizenship behavior.
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Question

Behavior that is above and beyond the call of duty is called organizational citizenship behavior.​

Quizplus · Accepted Answer

Organizational citizenship behavior refers to discretionary and voluntary behavior that goes beyond the formal job requirements and contributes to the overall effectiveness of the organization. This behavior is not required or expected, but it is still valued and appreciated by the organization.

Behavior That Is Above and Beyond the Call of Duty