_____ is a discrepancy between one's felt emotion and one's expressed emotion.

Question

_____ is a discrepancy between one's felt emotion and one's expressed emotion.​

Quizplus · Accepted Answer

Emotional dissonance refers to the negative impact on individuals when they are required to display emotions at work that conflict with their true feelings. This can lead to emotional exhaustion, job dissatisfaction, and burnout. Emotional labor refers to the effort required to manage one's emotions in accordance with organizational rules and norms. Emotional contagion refers to the process by which the emotions of one person spread to others in a social or work environment. Emotional intelligence refers to the ability to understand and manage one's own emotions and those of others. None of these terms specifically refer to a discrepancy between felt and expressed emotions.

_____ Is a Discrepancy Between One's Felt Emotion and One's