In the context of reflective listening, the practice of silence:
A)ensures the accuracy of the communication process.
B)helps the listener to shift the speaker's focus from the main problem.
C)enables the speaker and the listener to build greater empathy and openness in their relationship.
D)gives the listener time to sort his or her own thoughts and feelings from those of the speaker.

Question

In the context of reflective listening, the practice of silence:
A)​ensures the accuracy of the communication process.
B)​helps the listener to shift the speaker's focus from the main problem.
C)​enables the speaker and the listener to build greater empathy and openness in their relationship.
D)​gives the listener time to sort his or her own thoughts and feelings from those of the speaker.

Quizplus · Accepted Answer

In reflective listening, the practice of silence is important because it gives the listener time to sort his or her own thoughts and feelings from those of the speaker. This helps the listener to be fully present and engaged with the speaker and to provide a thoughtful response that accurately reflects what the speaker has said. Silence also allows for moments of reflection and self-awareness, which can deepen the listener's understanding of the speaker's perspective and build empathy and openness in their relationship.

In the Context of Reflective Listening, the Practice of Silence