_____ is a crucial step in managing change that measures the skills and competencies that employees must have to achieve the goals of the change.
A)Brainstorming
B)Process consultation
C)A needs analysis
D)A systematic survey

Question

_____ is a crucial step in managing change that measures the skills and competencies that employees must have to achieve the goals of the change.​
A)​Brainstorming
B)​Process consultation
C)​A needs analysis
D)​A systematic survey

Quizplus · Accepted Answer

A needs analysis is a crucial step in managing change that identifies the skills and competencies that employees must have to achieve the goals of the change. This helps to determine whether new training programs or other interventions may be needed to enhance the workforce's abilities to support organizational change. Brainstorming and process consultation may be helpful in generating ideas or engaging stakeholders in the change process, but they are not focused on identifying specific skills and competencies. A systematic survey may be useful in gathering data on employees' attitudes or opinions about the change, but it does not necessarily address the skills and competencies needed to drive the change forward.

_____ Is a Crucial Step in Managing Change That Measures