The value of the accumulated mass of employees' knowledge about the business and its processes is known as _____.
A) stock value
B) intellectual capital
C) return on investment
D) total cost of ownership

Question

Quizplus · Accepted Answer

The value of the accumulated mass of employees' knowledge about the business and its processes is known as intellectual capital. This includes knowledge about products, customers, operations, and other aspects of the business that contribute to its success. Intellectual capital is an important asset for companies, as it provides a competitive advantage and enables them to innovate and adapt to changing market conditions.

The Value of the Accumulated Mass of Employees' Knowledge About