Systems that help companies keep in contact with its customers,collect and manage customer data,and collaborate with customers generally,are collectively known as CRM systems.

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CRM systems are designed to help companies manage their interactions with customers, including collecting and analyzing customer data, tracking customer interactions, and collaborating with customers to provide better service and support. These systems can be used to improve customer satisfaction, increase sales, and ultimately drive business growth.

Systems That Help Companies Keep in Contact with Its Customers,collect