The act of persuading others effectively requires the communicator to establish credibility,build on common ground and connect emotionally.
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Q18: Communication channels that exist outside the formally
Q19: When verbal and non-verbal messages are contradictory,the
Q21: The communication of problems and expectations,suggestions for
Q22: Multiple channels involve the use of a
Q24: Decoding is an essential element within the
Q25: The skill of asking questions is important
Q26: Non-verbal communication includes facial expression,voice pitch,body language
Q27: Personal networking refers to the acquisition and
Q28: Communication networks must always have one specified
Q37: Horizontal communication is the lateral or diagonal
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