Being a humble and 'servant like' are characteristics of ____________________(two words).
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Q72: Each of the following is a characteristic
Q73: Building personal bonds between the client and
Q74: _ is/are the set of direct and
Q75: _ (three words)are any activities undertaken by
Q76: _ refers to any statement of intent
Q78: _ is/are the focused set of important
Q79: Recognising and rewarding staff for their contribution
Q80: Understanding how clients actually use their services
Q81: The _ (three words)relates to any standard
Q82: _ (three words)are the processes that enable
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