A differential in aspect of the organisation that distinguishes it from its competition in a given marketplace is known as a ________________ (three words).
Correct Answer:
Verified
Q78: _ is/are the focused set of important
Q79: Recognising and rewarding staff for their contribution
Q80: Understanding how clients actually use their services
Q81: The _ (three words)relates to any standard
Q82: _ (three words)are the processes that enable
Q84: _ is a set of overall priorities
Q85: The earnest and persistent application of hard
Q86: _ is the overly controlling,detailed supervision of
Q87: A _ (three words)are a focused set
Q88: The prioritisation of work towards vital elements
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