A city is suggesting that homeowners participate in a mandatory recycle program.Which of the following would most likely be sketched as the problem (remember that storyboards are from the customer's perspective)?
A)overflowing landfills
B)people not paying the bill
C)recycling bins placed near the curb
D)overflowing trash cans and resident not knowing what to do with a bottle that says 'recycle'

Question

Quizplus · Accepted Answer

The problem being presented in this scenario is the issue of overflowing trash cans and residents being unsure of how to properly recycle, which can lead to further overflowing of landfills.

A City Is Suggesting That Homeowners Participate in a Mandatory