Viral marketing is word-of-mouth marketing by which customers promote a product or service by telling others about it.

Question

Quizplus · Accepted Answer

This statement is true. In viral marketing, customers act as brand advocates, sharing information about a product or service with their personal networks, which can then lead to further sharing and exposure. This can result in an increase in brand awareness and ultimately, sales.

Viral Marketing Is Word-Of-Mouth Marketing by Which Customers Promote a Product