Maintaining a Culturally Diverse Staff and Working with a Culturally

Maintaining a culturally diverse staff and working with a culturally diverse patient population is an important function of a nurse manager who works in the hospital of a large medical center.On your palliative care unit,you have recently received complaints from families about ineffective pain management for their family members and you determine this occurs primarily when certain nurses are working.What approach might you take to resolve the concerns of the families,patients,and potentially,the staff?

A) Reinforce to staff that practice guidelines support as-needed analgesia for the terminally ill.
B) Ask staff input on the development of stricter guidelines to ensure that all terminally patients are given sufficient analgesia.
C) Encourage conversation with patients and among staff that facilitates learning about cultural beliefs and priorities in dying.
D) Advise families that the administration of analgesia is based on the expert clinical judgment of nurses who are familiar with care of patients in palliative care.