Ben buys a camera from Xenthix which starts malfunctioning,as the camera fell down from his hand and broke its lens.When he opts for an exchange,the customer representative says that an exchange or repair is not possible because the damage is of a physical nature and not covered under warranty.Which of the following consequences,if true,would be an example of consumer-to-consumer electronic commerce?
A) Ben sells the camera to Balvinder Singh on Iora.com.
B) Ben files an online suit against Xenthix.
C) Ben files a complaint on Xenthix's Web site asking for a refund.
D) Ben buys another camera from Xenthix's online store.
E) Ben sells the camera to the world's largest used camera dealer Koenister.com.

Question

Quizplus · Accepted Answer

Consumer-to-consumer electronic commerce involves the sale of goods or services between individual consumers through electronic platforms. Option A states that Ben sells the camera to Balvinder Singh on Iora.com, which is an example of consumer-to-consumer electronic commerce. The other options involve either legal action or transactions with the original seller, Xenthix.

Ben Buys a Camera from Xenthix Which Starts Malfunctioning,as the Camera