One of the most striking contrasts in restaurants is between the demeanor of cooks and that of servers.Servers are paid to be nice,pleasant,and courteous.Cooks,on the other hand,are usually not required to act this way.The part of a server's job that does not apply to a cook is called
A) interactional context.
B) emotion work.
C) the social construction of emotions.
D) being an agent of socialization.

Question

Quizplus · Accepted Answer

The part of the server's job that does not apply to a cook is related to emotion work, which refers to the management of feelings and expressions to fulfill the requirements of a job. Servers are expected to be friendly and personable while interacting with customers, which is a form of emotion work. Cooks, on the other hand, are not required to engage in emotion work as their interactions with customers are limited.

One of the Most Striking Contrasts in Restaurants Is Between