According to the textbook, customer service strategies involve giving the customer what they want, effective communication and ________.
A)providing employees with incentives and bonuses for good service
B)providing employees with customer service training
C)commitment from upper management
D)random checking on the service staff are providing
E)none of the above

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The Answer of According to the textbook, customer service strategies involve giving the customer what they want, effective communication and ________.
A)providing employees with incentives and bonuses for good service
B)providing employees with customer service training
C)commitment from upper management
D)random checking on the service staff are providing
E)none of the above

According to the Textbook, Customer Service Strategies Involve Giving the Customer