According to the textbook, 'how a product looks and feels' is a description of which of the following product quality dimensions?
A)aesthetics
B)serviceability
C)perceived quality
D)conformance
E)durability

Question

Quizplus · Accepted Answer

Aesthetics refers to the product's appearance, feel, taste, and sound, and is a critical aspect of the overall product design. It is often a crucial factor in determining whether a customer chooses one product over another.

According to the Textbook, 'How a Product Looks and Feels