The Communication Challenge
Joanna works as the human resource manager for Horizon Software Ltd, a software development firm that focuses on the implementation of new technologies for major Australian, New Zealand and South-east Asian companies.Unfortunately, the past few months have been challenging because employees have become upset from the lack of communication among company managers.Joanna decided that it was imperative to conduct a communications workshop for these managers.
-Refer to The Communication Challenge (Scenario).At the conclusion of the communication workshop, Joanna informed the managers that the best-known types of non-verbal communication are ________ and ________.
A)body language; verbal intonation
B)proxemics; demographics
C)body intonation; demographics
D)body language; proxemics
E)Body intonation; verbal proxemics

Question

Quizplus · Accepted Answer

Body language and verbal intonation are widely recognized as key forms of non-verbal communication. Body language includes gestures, facial expressions, and posture, while verbal intonation refers to the tone of voice used when speaking, which can convey emotions and attitudes.

The Communication Challenge Joanna Works as the Human Resource Manager for Horizon Software