When a person tells his or her manager what the manager wants to hear, that individual is using which of the following barriers to effective interpersonal communication?
A)defensiveness
B)selective perception
C)filtering
D)national culture
E)feedback

Question

Quizplus · Accepted Answer

Filtering refers to intentionally manipulating information to create a desired perception in the mind of the receiver. In this case, the individual is not communicating honestly with their manager and is selectively sharing information to create a positive perception of themselves.

When a Person Tells His or Her Manager What the Manager