Guidance from the job characteristics model suggests that job enlargement should take place rather than task specialisation.

Question

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The job characteristics model suggests that job enlargement, which involves increasing the range of tasks or responsibilities within a job, is more effective in enhancing motivation and job satisfaction than task specialisation, which involves narrowing the scope of tasks performed within a job. Job enlargement provides opportunities for employees to develop a wider range of skills and interests, and to experience a greater sense of variety and autonomy in their work.

Guidance from the Job Characteristics Model Suggests That Job Enlargement