Question 1

a) What is cross-cultural training and what is its purpose??b) What is training rigour and what role does it play in cross-cultural training? Give examples of cross-cultural training programs that vary in terms of the degree of training rigour.

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Question 2

Explain the differences between technical skills training and non-technical skills training and provide an example of each.

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Question 3

Explain the differences between technical skills training and information technology training and provide an example of each.

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Question 4

Describe the components that should be included in an effective ethics training program.

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Question 5

a) Define sexual harassment and explain the importance of sexual harassment training.?b) What are three actionable recommendations you would make to an organization that wanted to decrease or even eliminate sexual and racial harassment ?

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Question 6

a) What is total quality management (TQM) and how may it impact organizational effectiveness and efficiencies??b) What specifically are areas that TQM requires employees to be trained in?

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Question 7

a) Describe health and safety training and identify at least six things that should be included in a health and safety training program.?b) Why should Canadian organizations make health and safety training a strategic priority?

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Question 8

Define diversity training and provide at least five reasons why training and education on diversity are important to both employees and to the organization.

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Quiz 12: Training Programs