TELUS's philosophical change in training approach resulted in a complete review of training methodologies and an increase in the number of external service providers. The rationale for increasing the number of providers was centred on the need to have a much more focused approach to training content.
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Q9: The Association for Talent Development competency model
Q10: The Institute for Performance and Learning identified
Q11: The Institute for Performance and Learning has
Q12: The Institute for Performance and Learning has
Q13: The Institute for Performance and Learning has
Q15: Variables such as demographics, industry-centric learning, changes
Q16: According to theChapter-opening vignette, TELUS restructured its
Q17: Evidence provided in the textbook indicates a
Q18: The role of a trainer has changed
Q19: Learning 2.0 may be categorized as a
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