What type of challenge did TELUS's original process for sourcing external training service providers create for the company?
A) lack of consistency by vendors in interpreting TELUS's training requirements
B) a negative ROI associated with many of their training initiatives
C) lack of an integrated corporate-wide strategic training process
D) a few vendors controlling the majority of training programs, leading to complacency and a general lack of creativity in training delivery

Question

Quizplus · Accepted Answer

Lack of consistency by vendors in interpreting TELUS's training requirements created a challenge for the company because it led to inconsistent training experiences for employees and made it difficult to track and measure the effectiveness of training programs.

What Type of Challenge Did TELUS's Original Process for Sourcing