Question 1

Which learning level is considered a starting point for organizational learning?
A) group learning
B) formal learning
C) divisional learning
D) individual learning

Accepted Answer

Individual learning is considered the starting point for organizational learning as it involves learning by individuals within an organization. This can then be expanded to group learning, divisional learning, and formal learning.

Question 2

Which statement best describes the insights offered by a multilevel systems model of organizational learning?
A) Group learning is the most critical variable given its central role.
B) Group learning is a necessary and sufficient condition for the organization to learn.
C) If individuals learn, then the organization must also learn.
D) Organizational learning can take place only if the group and individuals learn.

Accepted Answer

A multilevel systems model of organizational learning emphasizes that both group and individual learning are necessary for organizational learning to take place. This model recognizes that individuals bring their own knowledge, skills, and attitudes to the organization, and that groups of individuals can cooperate and collaborate to create new knowledge and share that knowledge with the organization as a whole. Therefore, organizational learning can take place only if both groups and individuals learn.

Question 3

What is technology and web-based instruction especially well suited for when it comes to training and development?
A) self-directed learning
B) fostering interactive learning environments
C) blended learning
D) instructor-led learning

Accepted Answer

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Question 4

Discuss how the role of learning professionals has changed over the last several decades.

Accepted Answer

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Question 5

What is a learning environment? Describe the materials and activities that can be found in a learning environment.

Accepted Answer

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Question 6

You have just joined an organization that wants to create interactive learning environments in which training participants learn from instructors, participants learn from each other, and the instructor learns from participants. What is this called?
A) generative learning
B) interactive learning
C) social learning
D) social constructivism

Accepted Answer

Social constructivism emphasizes the importance of culture and context in understanding what occurs in society and constructing knowledge based on this understanding. It aligns with the described learning environment where knowledge is constructed through interaction among instructors and participants, highlighting the mutual learning and shared understanding aspects.

Question 7

Describe the evolution of learning in organizations and the meaning of Learning 2.0.

Accepted Answer

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Question 8

The textbook identifies several important factors that influence learning at the group level. What would you consider to be the most important of these factors influencing group-level learning?
A) simplicity of tasks
B) culture and norms
C) individual reward practices
D) levels of informal and formal learning

Accepted Answer

Culture and norms are powerful drivers of behavior and learning within groups. They can either facilitate or hinder group-level learning. Culture refers to the shared values, beliefs, practices, and customs that shape the way people think, act, and interact with each other. Norms are the unwritten rules that govern behavior within a group. Both culture and norms can either facilitate or impede the learning of new skills, attitudes, and knowledge within a group. While the other factors (simplicity of tasks, individual reward practices, and levels of informal and formal learning) are also important, they are not as fundamental and pervasive as culture and norms.

Question 9

Which of the following conclusions about a multilevel systems model of organization learning is supported by the content in the textbook?
A) Learning is a dynamic process that involves three levels that are interconnected.
B) Values and norms play no role in this process.
C) Learning and sharing processes in organizations are not material to creating organizational learning.
D) Levels of learning are influenced by financial resources in organizations.

Accepted Answer

The textbook discusses a multilevel systems model of organizational learning that involves three interconnected levels: individual, group, and organizational. This implies that learning is a dynamic process involving multiple levels. The other options are not supported by the content in the textbook.

Question 10

Which of the following best captures the spirit of Learning 2.0?
A) training and development services are provided by external sources
B) exclusive usage of e-learning approaches
C) a philosophy focused on disciplined learning program evaluation
D) trainee-initiated and collaborative

Accepted Answer

Learning 2.0 is characterized by trainee-initiated and collaborative learning experiences, including social learning and knowledge-sharing among peers. It emphasizes self-directed learning and personal knowledge management. The other options do not fully capture the collaborative and self-directed nature of Learning 2.0.

Question 11

Discuss the multilevel systems model of organizational learning and its implications for training and development.

Accepted Answer

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Question 12

A multilevel systems model of organizational learning assumes learning occurs at three distinct yet interconnected levels. Which of the following is NOT one of those levels?
A) human capital level
B) organizational level
C) group level
D) individual level

Accepted Answer

The three levels of organizational learning in a multilevel systems model are the individual level, group level, and organizational level. The human capital level is not one of the levels in this model.

Question 13

Discuss the key factors that make training and development programs effective.

Accepted Answer

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Question 14

According to the evolution of learning model shown in the text, what type of training was evident in the period 2000-2005?
A) classroom (instructor-led) and e-learning
B) e-learning and blended learning
C) classroom (instructor-led)
D) e-learning

Accepted Answer

According to the evolution of learning model shown in the text, the period 2000-2005 saw the emergence of both classroom (instructor-led) and e-learning. Therefore, option A (classroom and e-learning) is the correct choice.

Question 15

Which of the following variables did NOT provide the catalyst for the introduction of Learning 2.0?
A) the nature of work
B) static environment
C) the need to collaborate
D) Demographics

Accepted Answer

Learning 2.0 was introduced as a response to dynamic changes in the workplace, the increasing need for collaboration, and shifts in demographics. A static environment, by contrast, would not necessitate the development of Learning 2.0, which is designed to address and adapt to change.

Quiz 14: The Evolution and Future of Training and Development

Which learning level is considered a starting point for organizational learning?

Which statement best describes the insights offered by a multilevel systems model of organizational learning?

What is technology and web-based instruction especially well suited for when it comes to training and development?

Discuss how the role of learning professionals has changed over the last several decades.

What is a learning environment? Describe the materials and activities that can be found in a learning environment.

You have just joined an organization that wants to create interactive learning environments in which training participants learn from instructors, participants learn from each other, and the instructor learns from participants. What is this called?

Describe the evolution of learning in organizations and the meaning of Learning 2.0.

The textbook identifies several important factors that influence learning at the group level. What would you consider to be the most important of these factors influencing group-level learning?

Which of the following conclusions about a multilevel systems model of organization learning is supported by the content in the textbook?

Which of the following best captures the spirit of Learning 2.0?

Discuss the multilevel systems model of organizational learning and its implications for training and development.

A multilevel systems model of organizational learning assumes learning occurs at three distinct yet interconnected levels. Which of the following is NOT one of those levels?

Discuss the key factors that make training and development programs effective.

According to the evolution of learning model shown in the text, what type of training was evident in the period 2000-2005?

Which of the following variables did NOT provide the catalyst for the introduction of Learning 2.0?