According to the SPM,______.
A)every task performed in every area of a firm has an impact on the firm's bottom line
B)every task performed in every area of a firm has an impact on the firm's product quality
C)every task performed in every area of a firm has an impact on the firm's production capability
D)every task performed in every area of a firm has an impact on the morale of the firm's employees

Question

Quizplus · Accepted Answer

The SPM (Systems Performance Model) suggests that every task performed in every area of a firm has an impact on the firm's bottom line, which refers to its financial performance and profitability. The model emphasizes the importance of considering the interconnectedness and interdependence of different parts of an organization in achieving overall success. Therefore, choice A is the best option. B, C, and D are incorrect because they are too narrow and do not capture the full scope of the SPM's perspective.