In comparing products and services,______.
A)it is easier to standardize a service than a product
B)design of services is a mature industry
C)services are unique experiences tailored for the individual customer at a given time
D)products have greater variation in design

Question

Quizplus · Accepted Answer

Services are unique experiences that are tailored for each individual customer at a given time, which makes them very different from products. While products can be standardized to some extent, services rely heavily on personalization and customization to meet the individual needs of each customer. Therefore, C is the best choice. None of the other options accurately describe the differences between products and services.

In Comparing Products and Services,______