TQM ______.
A)is a quick fix
B)is costless because quality is free
C)may take several years to implement fully
D)is required to meet ISO certification standards

Question

Quizplus · Accepted Answer

TQM (Total Quality Management) is a comprehensive management approach that involves a cultural change within an organization to focus on continuous improvement and customer satisfaction. Implementing TQM can take time and effort to fully integrate into the organization's processes and mindset, and may take several years to fully implement. Therefore, choice C is the best option. Choices A, B, and D are incorrect because TQM is not a quick fix, it involves costs, and ISO certification is not a requirement for TQM implementation although it may be a benefit.