The success of Six Sigma efforts depends on ______.
A)the support of a firm's management
B)the number of PhDs among the firm's employees
C)whether the firm is ISO certified
D)whether the firm is in a manufacturing or in a service industry

Question

Quizplus · Accepted Answer

The success of Six Sigma efforts relies heavily on the support and leadership of a firm's management team. The commitment of top management is critical in driving the implementation of Six Sigma initiatives throughout the organization. While having a skilled workforce is important, it is not the sole determinant of Six Sigma success. Certification to ISO standards is also not a necessary condition for Six Sigma implementation, and Six Sigma methodologies have been effectively applied in both manufacturing and service industries.

The Success of Six Sigma Efforts Depends on ______