The primary objective of managing waiting lines is to ______ throughout any service or manufacturing facility.
A)maximize total costs
B)minimize total costs
C)maximize total time
D)minimize production volume

Question

Quizplus · Accepted Answer

The primary objective of managing waiting lines is to minimize total costs throughout any service or manufacturing facility. This involves balancing the cost of providing additional capacity (such as hiring more workers or purchasing new equipment) with the cost of having customers wait in line. By minimizing total costs, businesses can operate more efficiently and effectively. Maximizing total time or production volume may lead to higher costs and longer waiting times, which can negatively impact customer satisfaction and overall profitability.

The Primary Objective of Managing Waiting Lines Is to ______