Colby is a new HR manager who just finished an interview with Renee.Her professional style and her flawless grooming immediately struck him.Colby gave Renee a very good evaluation although her previous work experience and educational background were not that exceptional.To which of the following rating errors did Colby succumb?
A)Halo effect
B)Central tendency
C)Homogeneity
D)Leniency
E)General tendency

Question

Quizplus · Accepted Answer

Colby succumbed to the halo effect, which is a cognitive bias in which an evaluator's overall impression of a person, organization or product influences the evaluation of the individual's specific traits or behaviors. In this case, Colby was impressed with Renee's professional style and grooming and allowed that positive impression to influence his overall evaluation of her, even though her work experience and educational background were not exceptional.

Colby Is a New HR Manager Who Just Finished an Interview