Information distortion or loss of message content is a major problem with ______ communication.
A)upward
B)formal
C)downward
D)informal
E)horizontal

Question

Quizplus · Accepted Answer

Downward communication is when information flows from higher-level management to lower-level employees. This type of communication is prone to information distortion or loss of message content because the higher-level management may not always communicate clearly or fully, leading to misunderstandings. Upward communication allows lower-level employees to communicate with higher-level management and is less prone to information distortion. Formal communication follows predetermined channels and procedures, while informal communication is not structured and can occur between individuals at any level of the organization. Horizontal communication is communication between individuals or departments at the same level in the organization and is less prone to information distortion as individuals have a similar level of understanding and knowledge.

Information Distortion or Loss of Message Content Is a Major