Steiner's "law" of productivity states that actual productivity = potential productivity - process loss.

Question

Quizplus · Accepted Answer

This is the correct statement of Steiner's "law" of productivity. It suggests that the actual productivity achieved by a group is equal to the potential productivity they could achieve if they were perfect (i.e., all members working to their full potential), minus any process losses that occur due to imperfect communication, coordination, motivation, etc.

Steiner's "Law" of Productivity States That Actual Productivity = Potential