Drawing on Hackman's authority matrix,quality circles were usually ___ teams.
A)manager-led
B)self-managing
C)self-designing
D)self-governing

Question

Quizplus · Accepted Answer

Quality circles are typically self-managing teams, as they are designed to empower the front-line employees to be directly involved in identifying and solving problems related to quality and productivity. Hackman's authority matrix emphasizes the importance of empowering teams to have autonomy and control over their work processes in order to improve performance and job satisfaction. Therefore, self-managing teams are the most appropriate option for quality circles.

Drawing on Hackman's Authority Matrix,quality Circles Were Usually ___ Teams