Part of Sabrina's job as a cashier is to answer customers' questions and provide information on products.Her manager has noted that she cannot answer most questions and is sullen with most customers.According to situational management,her manager should use a(n)______ management style to manage Sabrina's performance problem.
A) autocratic
B) consultative
C) participative
D) empowerment

Question

Quizplus · Accepted Answer

Given Sabrina's inability to answer customer questions and her sullen attitude, an autocratic management style is appropriate. This style involves clear, direct communication and close supervision, which can help address her performance issues by providing specific guidance and expectations.

Part of Sabrina's Job as a Cashier Is to Answer