In his union position,Tom works with union members to deal with management and handle problems with their current labor agreement.Tom is most likely a ______.
A) business agent
B) shop steward
C) vice president
D) senior union rep

Question

Quizplus · Accepted Answer

A shop steward is a union member who acts as a liaison between union members and management. They handle grievances and disputes related to the collective bargaining agreement. Business agents are higher-ranking officials who negotiate contracts and represent the union in dealing with management. Vice presidents and senior union reps are also higher-ranking officials within the union structure.

In His Union Position,Tom Works with Union Members to Deal