Through ________,an employee can be easily shifted from stockperson to cashier as the need arises.
A) cross-training
B) rationalized retailing
C) risk-minimization retailing
D) job standardization

Question

Quizplus · Accepted Answer

Cross-training refers to providing employees with training in a variety of different roles within the same organization. By cross-training employees, organizations can ensure that they have the flexibility to move employees around as needed to meet changing business needs. This can be especially valuable in retail settings, where demand for different types of workers can vary greatly depending on the time of year or other factors. Cross-training can help ensure that retailers are able to maintain sufficient staffing levels and provide quality customer service even during periods of high demand.

Through ________,An Employee Can Be Easily Shifted from Stockperson to Cashier