Question 1

________ is the right to make decisions,to direct the work of others,and to give orders.
A) Leadership
B) Authority
C) Arbitration
D) Bargaining

Accepted Answer

Authority is the right to make decisions, to direct the work of others, and to give orders.

Question 2

Which function of the management process involves setting standards such as sales quotas and production levels?
A) planning
B) organizing
C) controlling
D) leading

Accepted Answer

Setting standards such as sales quotas, quality standards, or production levels is part of the controlling function of the management process. Planning, organizing, and leading are other functions in the management process.

Question 3

The basic functions of management include all of the following EXCEPT ________.
A) staffing
B) planning
C) organizing
D) outsourcing

Accepted Answer

The five basic functions of the management process include planning, organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it is not one of the primary management functions.

Question 4

All of the following are activities performed within the staffing function of the management process EXCEPT ________.
A) evaluating performance
B) providing training
C) recruiting employees
D) maintaining morale

Accepted Answer

Determining what type of people should be hired, recruiting prospective employees, selecting employees, setting performance standards, compensating employees, evaluating performance, counseling employees, and training and developing employees are aspects of the staffing function. Maintaining employee morale is an activity of the leading function.

Question 5

Amini,a sales manager with a commercial real estate firm,uses sales quotas to assess the performance of his staff members,and he then develops strategies for corrective action.Which function of the management process is Amini most likely performing?
A) planning
B) staffing
C) controlling
D) organizing

Accepted Answer

Setting standards such as sales quotas, quality standards, or production levels are activities involved in the control function of the management process. Checking to see how actual performance compares with these standards and taking corrective action as needed are additional control functions.

Question 6

Which of the following activities is related to the organizing function of the management process?
A) giving each subordinate a specific task
B) recruiting prospective employees
C) developing rules and procedures
D) establishing quality standards

Accepted Answer

Giving subordinates tasks is an aspect of the organizing function. Recruiting employees, developing procedures, and establishing standards are activities related to other management functions.

Question 7

A manager is best described as a person who is responsible for ________.
A) teaching new employees basic skills
B) accomplishing the organization's goals
C) communicating with stockholders
D) delegating authority to subordinates

Accepted Answer

A manager is someone who is responsible for accomplishing the organization's goals, and who does so by managing the efforts of the organization's people. Most writers agree that managing involves performing five basic functions: planning, organizing, staffing, leading, and controlling.

Question 8

In the management process,which activity is part of the staffing function?
A) developing rules
B) maintaining morale
C) evaluating performance
D) setting production levels

Accepted Answer

The staffing function involves evaluating the performance of employees. Developing rules is a planning function, and maintaining morale is a leading function. Setting standards such as production levels is an aspect of the controlling function of the management process.

Question 9

Which activity is part of the controlling function of the management process?
A) recruiting prospective employees
B) training and developing new employees
C) developing departmental rules and procedures
D) comparing employee performance with standards

Accepted Answer

Recruiting and training are staffing functions, while developing rules is a planning function. Controlling involves setting standards and then checking to see how an employee's actual performance compares to those standards.

Question 10

Which of the following terms best describes firms such as IBM,Apple,and Google?
A) bargaining unit
B) work council
C) organization
D) open shop

Accepted Answer

An organization, such as IBM, Apple, and Google, consists of people with formally assigned roles who work together to achieve the organization's goals. Bargaining units, work councils, and open shops may work within an organization.

Question 11

Human resource management is best defined as the process of ________.
A) controlling and orienting new employees
B) organizing and scheduling work activities for teams
C) outsourcing and offshoring clerical jobs to foreign countries
D) acquiring, training, appraising, and compensating employees

Accepted Answer

Human resource management is the process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns. Orienting new employees and outsourcing jobs may be required of HR managers at times, but hiring, training, and paying workers are the main tasks of HR management.

Question 12

Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks.In which function of the management process does Celeste spend most of her time?
A) planning
B) organizing
C) leading
D) staffing

Accepted Answer

The planning function of the management process requires managers to establish goals and standards, develop rules and procedures, and develop plans and forecasts. Leading involves motivating staff, while controlling requires a manager to set standards, such as sales quotas. Assigning tasks to employees is an aspect of the organizing function.

Question 13

Which of the following represents the five functions of planning,organizing,staffing,leading,and controlling?
A) strategic management
B) adaptability screening
C) succession planning
D) management process

Accepted Answer

The management process includes five basic functions-planning, organizing, staffing, leading, and controlling.

Question 14

Which individual in an organization is responsible for accomplishing the organization's goals by planning,organizing,staffing,leading,and controlling personnel?
A) manager
B) generalist
C) marketer
D) entrepreneur

Accepted Answer

The manager is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling the efforts of the organization's people.

Question 15

What specific activities listed below are part of the planning function?
A) giving each subordinate a specific task
B) training and developing employees
C) developing rules and procedures
D) establishing quality standards

Accepted Answer

The planning function of management involves establishing goals and standards, developing rules and procedures, and developing plans and forecasts. The other functions of management are organizing, staffing, leading, and controlling.

Question 16

________ is the process of acquiring,training,appraising,and compensating employees,and attending to their labor relations,health and safety,and fairness concerns.
A) Human resource management
B) Career planning
C) Behavioral management
D) Job evaluation

Accepted Answer

Human resource management is the process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns.

Question 17

Which basic function of management includes developing rules and procedures?
A) planning
B) organizing
C) leading
D) staffing

Accepted Answer

Planning, organizing, staffing, leading, and controlling are the five functions of management. The planning function involves establishing goals and standards, developing rules and procedures, and developing plans and forecasts.

Question 18

John primarily spends his time giving tasks to subordinates and establishing departments.He is performing what function of management?
A) leading
B) planning
C) organizing
D) controlling

Accepted Answer

The organizing function of management involves giving each subordinate a specific task, establishing departments, delegating authority to subordinates, establishing channels of authority and communication, and coordinating the work of subordinates. Leading, planning, and controlling are other activities in the management process.

Question 19

Which function of the management process includes delegating authority to subordinates and establishing channels of communication?
A) organizing
B) motivating
C) leading
D) staffing

Accepted Answer

The organizing function of the management process includes delegating authority to subordinates and establishing channels of communication. The organizing function also includes establishing departments and coordinating the work of subordinates.

Question 20

Which basic function of management involves maintaining employee morale and motivating subordinates?
A) planning
B) leading
C) organizing
D) developing

Accepted Answer

Planning, organizing, staffing, leading, and controlling are the five functions of management. The leading function involves getting others to accomplish a task, maintaining morale, and motivating subordinates.

Quiz 1: Managing Human Resources Today

________ is the right to make decisions,to direct the work of others,and to give orders.

Which function of the management process involves setting standards such as sales quotas and production levels?

The basic functions of management include all of the following EXCEPT ________.

All of the following are activities performed within the staffing function of the management process EXCEPT ________.

Amini,a sales manager with a commercial real estate firm,uses sales quotas to assess the performance of his staff members,and he then develops strategies for corrective action.Which function of the management process is Amini most likely performing?

Which of the following activities is related to the organizing function of the management process?

A manager is best described as a person who is responsible for ________.

In the management process,which activity is part of the staffing function?

Which activity is part of the controlling function of the management process?

Which of the following terms best describes firms such as IBM,Apple,and Google?

Human resource management is best defined as the process of ________.

Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks.In which function of the management process does Celeste spend most of her time?

Which of the following represents the five functions of planning,organizing,staffing,leading,and controlling?

Which individual in an organization is responsible for accomplishing the organization's goals by planning,organizing,staffing,leading,and controlling personnel?

What specific activities listed below are part of the planning function?

________ is the process of acquiring,training,appraising,and compensating employees,and attending to their labor relations,health and safety,and fairness concerns.

Which basic function of management includes developing rules and procedures?

John primarily spends his time giving tasks to subordinates and establishing departments.He is performing what function of management?

Which function of the management process includes delegating authority to subordinates and establishing channels of communication?

Which basic function of management involves maintaining employee morale and motivating subordinates?